Contact Us

CORONAVIRUS UPDATE. During the Coronavirus outbreak, please note that all customer support, order fulfillment and inquiries are to be handled by Steve, while Andreea is furloughed. We are still open, however are operating much like everyone else, on reduced hours for everyone's safety. Please observe the pandemic opening hours. You can find more on shipping estimates on our shipping page or the Coronavirus page located in our main menu.  

Opening hours (UK time during pandemic)
Monday      10:00 - 17:00
Tuesday     Closed
Wednesday 10:00 - 17:00
Thursday   Closed
Friday         10:00 - 17:00
Saturday    Closed
Sunday       Closed

You can reach us by filling the contact form, e-mailing us directly on

E-mail inquiries are replied to in about 2 business days normally, however please expect delays due to the pandemic. Please note that we are not able to reply to e-mails over the weekend or out of office hours, we don't take the work PCs with us out of the office and for GDPR purposes we do not install the software for communications on personal devices.

Remember to contact us using the form or suggested methods. Replies to automated newsletters are not received. They are one-way messages only (I.e. order follow up emails etc) 

For urgent messages, please contact us on Facebook. We will do our best to reply on there sooner if possible, but cannot guarantee this.

All messages are replied to as soon as we can and we appreciate your patience.

Stay safe and thank you for supporting us during this difficult time!

Many thanks,

Andreea & Steve