Skull Vikings is based in Reading, UK. We ship from and store all jewelry, horn and leather products in the UK, and typically post items within 1-3 working days of payment being received however this can vary. Any items with different dispatch times are noted so in the listing. If your order is urgent we recommend getting in touch prior to purchasing to see if we can help with earlier dispatch.
SHIPPING IN THE UK
We offer free shipping on all UK orders, using Royal Mail 1st class post. This is not a tracked service and we do not insure it against loss in the postal service.
To have your order insured against loss in the post, you can upgrade at checkout for 99p to Royal Mail 1st class Signed for and we strongly advise you do so for your peace of mind.
Shipping to the UK is FREE by the standard method and typically takes 1-2 days once dispatched, but it is not tracked and not insured against loss.
For time sensitive orders Fast Shipping is £5.95 and typically arrived the next working day after dispatch using Royal Mail Next Day Delivery by 13:00. (If notification of shipment is received after 3PM, it will arrive 1 day later as we have missed last post collection). Saturday delivery not included for this shipping method. Items shipped on a Friday will arrive on the next business day, Monday.
Express shipping is only available in the UK.
Express shipping is simply the method by which the item is posted and does not impact on the order dispatch times mentioned at the top of the page.
SHIPPING OUTSIDE OF THE UK
Tracking numbers available for all orders placed for any country outside of the UK
Europe is £9.95 and typically takes 3-7 working days.
Australia is £10.95 and typically takes 5-10 working days.
Shipping to the rest of the world is £13.95 and typically takes 5-10 working days.
Faster methods for shipping outside of the UK can be possible on a custom order base, get in touch for a quote to discuss options.
TAXES & DUTIES
We do not charge VAT for our items whether you are a business or an individual. It is possible that if you are located outside of the EU you may be subject to import duties, custom charges or taxes. The customer, you, are responsible for the payment of any such import costs. SkullVikings has no control over such charges, cannot predict their amount and will not cover them. By purchasing from our site you accept responsibility for covering any taxes and duties you may be charged.
FAULTY ADDRESSES & P.O. BOXES
if the order is returned to us due to faulty addresses, failure of client to collect their order, inability of the courier to deliver to P.O. boxes or Military bases only the value of the items and not the delivery will be returned. Please note that incorrect addresses or those written using special characters or Military Base addresses may cause a delay to the dispatch, cancellation of your order or returning of the item to us.
RE-POSTING RETURNED ORDERS
SkullVikings is not responsible for the cost of re-shipping an order which has been returned to us by no fault of our own or by a failure of the customer to pick up the parcel. We are happy to reship the items, however the cost of postage is the buyer's responsibility to cover again.
Wrong address supplied
You as a buyer are responsible for providing us with your correct address. Should you provide us with the wrong address, through no fault of our own and contact us after the item has been shipped to change the address, you will not be entitled to a refund or re-shipping unless the item is returned to us. If you have provided us with the correct address but we shipped it to the wrong one, we will ship a replacement out. It's only fair.
These are our best estimates by our postal service and can be subject to delays out of our control so don't be caught off guard, place your order now to avoid disappointment under a tracked option for peace of mind. If you're in a rush to receive your order or it is time sensitive, we recommend using the Special Delivery option. Please note that UK Bank Holidays can affect dispatch and delivery times due to Royal Mail not operating during them.